About Us | Commercial & Industrial HVAC-R Contractors Western WA | Five Star Mechanical
📞 CALL DISPATCH: (253) 852-8284
Family Owned & Operated Since 1999
Built by Family. Trusted by Industry.

Delivering commercial and industrial HVACR solutions with the expertise, reliability, and craftsmanship that only generations of experience can provide.

24/7/365 Emergency Service Call 253-852-8284
★★★★★ “Fast, reliable service and great communicators across all 3 restaurants I help manage.” — Nevan M.
★★★★★ “A 20+ year relationship—always quick to respond to calls, polite, and professional.” — Karen K.
★★★★★ “With over 20 walk-in coolers and 25 years in catering, we couldn't do it without Five Star!” — Ingallinas Box Lunch
★★★★★ “They went above and beyond to restore our company refrigerator during extreme 100+ degree heat.” — Christina L.
★★★★★ “Jake arrived same day and replaced the motor—very professional, friendly, and efficient.” — Theresa H.
★★★★★ “Lost heat on a Friday; Caleb arrived within an hour of our call and got the system running.” — Mary P.
★★★★★ “Had a 5 AM emergency with our aerospace water chiller; Five Star responded immediately to keep operations running.” — Kyle B.
★★★★★ “Our heater went out right before Christmas and Five Star provided fast, outstanding service.” — Simon M.
★★★★★ “Called on a Saturday night at 9:30 PM and they came down immediately so our office was ready for Monday.” — Jared L.
★★★★★ “Great company and great service.” — Stephen Z.
★★★★★ “Fast, reliable service and great communicators across all 3 restaurants I help manage.” — Nevan M.
★★★★★ “A 20+ year relationship—always quick to respond to calls, polite, and professional.” — Karen K.
★★★★★ “With over 20 walk-in coolers and 25 years in catering, we couldn't do it without Five Star!” — Ingallinas Box Lunch
★★★★★ “They went above and beyond to restore our company refrigerator during extreme 100+ degree heat.” — Christina L.
★★★★★ “Jake arrived same day and replaced the motor—very professional, friendly, and efficient.” — Theresa H.
★★★★★ “Lost heat on a Friday; Caleb arrived within an hour of our call and got the system running.” — Mary P.
★★★★★ “Had a 5 AM emergency with our aerospace water chiller; Five Star responded immediately to keep operations running.” — Kyle B.
★★★★★ “Our heater went out right before Christmas and Five Star provided fast, outstanding service.” — Simon M.
★★★★★ “Called on a Saturday night at 9:30 PM and they came down immediately so our office was ready for Monday.” — Jared L.
★★★★★ “Great company and great service.” — Stephen Z.
Five Star Mechanical founder Gerald L. Ware Sr.
In Loving Memory Gerald L. Ware Sr. · 1942—2001
This site and our daily operations are dedicated in loving memory to our founder and father, Gerald L. Ware Sr. (1942—2001).
Honoring the Legacy

A Family Legacy in Every Star

In 1999, Gerald L. Ware Sr. took 30 years of HVAC expertise and a dream and turned them into Five Star Mechanical. Alongside his family, Jerry set out to build more than just a business – he wanted to create a company that felt like a family, rooted in reliability and a deep commitment to our customers and our team.

More Than Just a Name

Ever wonder about the five stars in our logo? They stand for the five core values Jerry lived by: Excellence, Honesty, Knowledge, Fairness, and Pride. They also represent the five original members of the Ware family who started this journey together: Gerald Sr., Jeanne, Gerald Jr. (“Bud”), John, and Angela.

Honoring the Torch

In November 2001, we lost Jerry far too soon. He was a man of immense integrity who made a lasting impact on everyone he met. Today, we dedicate our company and everything we do to his memory.

The Ware family remains as committed as ever to honoring Jerry’s legacy by showing up every day, working hard, and striving to be the absolute best commercial mechanical partner in Western Washington. When you work with us, you’re not just a client; you’re part of the family legacy Jerry started over 25 years ago.

The Five Star Standards

The 5 core principles our founder Jerry lived by—and the promise we make to every facility we serve.

Excellence

Uncompromised craftsmanship in every mechanical system.

Honesty

Transparent B2B pricing and straight-shooting dispatch.

Knowledge

Decades of master technical expertise in the field.

Fairness

Doing what is right for our team, clients, and community.

Pride

Standing behind our work 24/7/365 across Puget Sound.

Built on Family, Defined by Perseverance

Over 25 years of continuous commercial mechanical service across the Puget Sound region.

A Foundation of Five

Five Star Mechanical began in June 1999 as a true family vision. Founded by Gerald Ware Sr. and his wife Betty, the company was named for the five family members who started it all. The goal was simple: Gerald Sr. would mentor his children, passing down a lifetime of expertise in the commercial HVAC-R industry.

Trial by Fire

In November 2001, the unexpected passing of Gerald Sr. devastated the Ware family and threatened the future of the young company. Suddenly without their mentor, the siblings navigated the loss of their leader alongside multiple national economic downturns, emerging with hardened industry strength.

The Lodestar Legacy

In 2016, John made the bold move to acquire Lodestar HVAC Inc. We remain forever grateful to Lloyd and Laurie Burningham for trusting John to carry the torch of their lifelong work and dedication to field employees.

Show Up & Serve

It was John Ware’s relentless perseverance—the commitment to “go to work” even when it would have been easier to fold—that transformed FSM into the Puget Sound staple it is today. Driven by the simple mentality to “always do what is right” for our people and customers, John and Jessica Ware (who has overseen administration since 1999) continue leading FSM toward its third generation of family ownership.

Meet The Crew

The trusted team behind every service call, project, and partnership.

Team Photo Preview

Connect With Our Team

Have questions about our company history, commercial HVAC-R capabilities, or partnering with Five Star Mechanical? Fill out the contact form, or reach out directly to our dispatch team. We look forward to building a lasting relationship with your facility!

24/7 Commercial HVAC-R Emergency Repair

HVAC-R failures don’t wait for business hours, and neither do we. We have dedicated technicians on standby to ensure your downtime is minimal. Whether it’s a heating failure or a cooling emergency, we prioritize speed without sacrificing quality. Call Now (253) 852-8284
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