Privacy Policy Overview
Five Star Mechanical recognizes the importance of protecting the privacy of all information provided by users of our websites, subscribers to our services, registrants for our events, and all other customers of our products and services. We created this policy with a fundamental respect for our customers' right to privacy and to guide our relationships with our customers. This Privacy Statement discloses the privacy practices for all products and services owned by Five Star Mechanical.
Information Collection and Use
Five Star Mechanical collects information from our website users, subscribers, and other customers. In this section of our Privacy Statement, we describe the type of information we collect and how we use it to provide better services to our customers.
Registration and Inquiries
When requesting service, maintenance estimates, or commercial proposals, users provide contact information (such as name, email address, property location, and telephone number). We use this information internally to communicate with users, coordinate field technician dispatch, and provide requested mechanical services.
Communications with Us
Where submissions include requests for commercial service, troubleshooting, or maintenance agreements, we route them directly to our dispatch and service engineering teams. Information submitted is never sold or rented to third-party marketing companies.
Automatic Data Collection & Cookies
We use standard analytics tools and cookies to analyze site traffic, user trends, and performance. This data helps us improve site navigation and technical performance across desktop and mobile devices.
Security
We take every reasonable precaution to protect customer information both online and offline. Sensitive data submitted through our digital intake channels is protected via encrypted SSL/TLS transmission.
Contact Information
For questions regarding our privacy practices or data handling, please contact Five Star Mechanical dispatch directly at (253) 852-8284 or via email at dispatch@fivestarmech.com.