"In March of 2009, we had the great fortune of being introduced to Five Star Mechanical, and subsequently began contracting them to provide HVAC service to some of our customers in the Washington, and Oregon areas. When we first started using Five Star Mechanical, we quickly realized that they were the perfect company for providing expedient, thorough, and cost-effective HVAC service for us, and our customers.
In addition to providing service for basic HVAC and Refrigeration, we also specialize in critical care applications (computer rooms, clean rooms, veterinary hospitals, etc.). Our customer in which Five Star Mechanical services for us is classified as critical care. We receive emergency calls daily for critical care applications, and Five Star Mechanical has always responded on, or before the required response time. We have found their technicians to be highly skilled and educated, always courteous and friendly, and have never missed a 100% completion deadline. We’ve known Five Star Mechanical to work 24/7 if required to satisfy the customer’s needs. Additionally, their management team stresses customer service, and they are always available to answer our questions, or assist with any situation, regardless of its urgency.
We have worked with hundreds of contractors in the past, and can honestly say that Five Star Mechanical is one of our top two (2) vendors. We have built business and personal relationships with the fine staff of this organization, and hope to continue expanding the services both our organizations can provide. We highly recommend Five Star Mechanical for any of your HVAC/R needs." - Regina Davis, Controller at CMI Mechanical
"Five Star Mechanical is a pleasure to work with. Their technicians and staff are knowledgeable and provide quality service for our clients "- Ann Mulder, Solus Industries
"I am very pleased that Five Star and High Five have formed a close, working relationship. As I look beyond the work orders and the invoices, it is gratifying to work with a firm with Five Star’s integrity, skills, responsiveness, and ability to constantly exceed its customer’s objectives! Please extend our heartfelt thanks and appreciation to your Five Star team for a wonderful job "- Dave Garrison, High Five Sportswear, Inc.
"Jeff…Great job to you and your crews. Thank you for doing a great job on the HVAC replacement. Your interaction with the Store Manager is such a big part of us doing a project with no issues. I was told you would do a great job by Doug and he was right…thank you, thank you for doing a great job and keeping me in good graces. "- Marie L.
"Five Star Mechanical has been excellent and nothing short of amazing. We had an issue with both of our commercial rooftop HVAC units, and from first contact to final invoice, these people are the most professional, and knowledgeable I have ever met in the industry. They combine old school knowledge, with state of the art expertise. I highly recommend Five Star Mechanical for any and all your commercial HVAC heating and cooling needs in Clark County Washington! - Edward Albert"
"We have commercial properties in Jefferson Country WA and I have to say fter seaching online , WOW! Great experience from placing the initial call to getting a timely easy to read invoice after the commercial HVAC installation and replacement work was completed. They are by far the best HVAC company we have used. - Kathy O'Brien "
"Five star Mechanical has helped immensely with repairs to my ice machines and fridges in our restaurants in Seattle and throughout the Western part of Washington . The HVAC technician was the best technician I could ask for, showing up early in the window and making quick work of my repairs. And when I asked him to look at my fridge the same day, he did it no hesitation. Thank you for taking care of me! - John B"
"Very very refreshing to have a vendor that returns calls, shows up in the outskirts of Lewis County WA, when they say they will, and are able to fix the issues the first time. Thank you!
- Melisa T"
"We own a restaurant in Thurston County and also one in Kitsap County Washington and was great during his visit to the restaurant today. He fixed the things we needed fixing and was very informative as to why we needed the work we had done and did it in a friendly way when most technicians get annoyed he was happy to help. Great service all around.
- Danial Y"
"I normally I don not like posting anything, but Five Star Mechanical has great knowledge of the HVAC Commissioning and commercial equipment installations and the patients to explain the issues. I'm glad I reached out and am happy with the tech that arrived. He helped me out and I'm great-full it was him today. Hopefully he can recognized by his company as one of the great tech out there. - Amanda R"
"I own an apartment complex in Jefferson County WA where each unit has its own heating unit. The second floor unit's wall furnace stopped working and I called Five Star Mechanical for service. The tech sent out to get it running again arrived Monday morning and after checking and testing several things soon found the problem. The unit is working like new, and my tenant is warm and happy. I will certainly recommend this company to others. Thank you ! - Bob R"
"I am a building Engineer in Pierce County WA and Five Star Mechanic; is who I call when I need service on a PTAC unit. They are one of the few who will actually come out and fix your A/C while other companies just try to sell you a new one.
- Rudy J"
"I won multiple apartment complexes in several counties including King County, Pierce County, and Snohomish County Washington and am always in need of MAJOR work done and this company was outstanding in every way. John at Five Star, who runs his team of courteous and professional contractors, is extremely thorough. He explained every process clearly so that even a layman like myself could understand not only the work being done, but the costs attached. I was so impressed by his honesty and meticulousness that I went through him to get additional work done as he has a wide variety of contractors to do various jobs. Five Star Mechanical has my highest recommendation ! - Derrick C"
"I used Five Star Mechanical and their commercial HVAC services for our church in Lewis County. They are friendly fast and knowledgeable! I highly recommend them to those who need help with heating or A/C problems ! - Larry K."
"Great company! Had an after hours HVAC emergency call for 2 of my Real Estate offices in Clallam County and Mason County WA Five Star helped coordinate everything on the phone and also assisted with some preliminary questions and troubleshooting. Their efforts reached way beyond my expectations. A service call ultimately was needed and an technician was at one of my home offices within an hour. All this took place very late at night. Everyone was professional, friendly, did a great job, and I believe their price was fair. I was very pleased with the service I received and would highly recommend this company. - Jeffery L."
"The Five Star Mechanical team installed a new commercial furnace, humidifier, hot water tank and A/C for us. We want to thank them for their professional, courteous service. I highly recommend them to anyone needing these services. The company is fortunate to have such fine employees. - Betsy D."