Is Your Commercial HVAC System in Good Hands?
Is Your Commercial HVAC System in Good Hands?
Are you the project manager for an apartment building or the administrator of a larger complex like a school or hospital? You are responsible for ensuring the comfort of all who use the structure or building. It is vital to keep large buildings warm or cool. Inefficient maintenance can result in lost clients, loss of income, and even job losses. How do you ensure your commercial HVAC system provides the best service?
Take a look at your current contractor and assess if they can "walk the talk" and take responsibility. What are their communication skills? Are they punctual and trustworthy?
Do not take small things for granted. Manage your reputation by following a simple rule: Hold on to your core values.
You should always receive top-notch service. Ask if an account manager is handling your HVAC needs. This will ensure that you have minimal interruptions to your service if any and that it is clear what exactly, for how long, and for what purpose. You should follow up with current proof of completed service.
Is your commercial HVAC company up to date with the latest innovations?
Is the company using the right software for repairs, replacements, and maintenance? The software allows for faster testing by pre-defining the procedures. Technicians no longer need to remember every test. It is easy to use the software, and it improves diagnostic accuracy. The software allows technicians to match the proper repairs based on their entered measurements rather than guessing.
It is always better to work smarter than to work hard. It is possible to save time and money by using software to find and track any problems and take the necessary steps to correct them. This allows you to keep track of the HVAC system's current status in real-time. If the technician does not address an issue, they can avoid returning. Electronic payment methods, in addition to electronic record-keeping and billing, are quick and easy.
You may reach a point where you can talk to your HVAC company personnel first, depending on how big your building is. A good indicator that your HVAC company is doing well is the retention of employees, and we believe company culture is key to attracting and keeping employees.
Successful companies have a high level of collaboration, constant communication, and a commitment to training their technical workforce.
A high turnover rate in technicians is a warning sign. HVAC companies invest time and money in training their employees and keeping them current on the latest developments in their industry. Providing fair hours, good insurance, and a friendly work environment will always result in long-term loyal employees. This is also a sign of how they will treat you as a facility manager or project manager.
It is essential to partner with an HVAC company that is trustworthy, reliable, up to date on current innovations, and retains its technicians. This is how you know your HVAC company is taking care of you. Our team at Five Star Heating and Cooling looks forward to showing you this. Get in touch with us today.